Privacy Policy

Last Updated: May 23, 2025

Paxuromite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webinar platform and related services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when using our services, including:

Account registration details (name, email address, password)
Profile information (professional title, organization, biography)
Payment and billing information
Communications with us (support requests, feedback, survey responses)
Webinar participation data (registration, attendance, questions submitted)
User-generated content (chat messages, poll responses, comments)

Information Collected Automatically

When you access our platform, we automatically collect certain information:

Device information (IP address, browser type, operating system)
Usage data (pages viewed, features used, session duration)
Performance metrics (connection quality, bandwidth, errors encountered)
Cookies and similar tracking technologies
Location data (approximate geographic location based on IP address)

Information from Third Parties

We may receive information from third-party sources:

Authentication services (social login providers)
Payment processors
Analytics providers
Marketing partners

How We Use Your Information

We use collected information for the following purposes:

Providing and maintaining our webinar platform services
Creating and managing your account
Processing registrations and payments
Facilitating webinar participation and interaction
Communicating with you about services, updates, and promotions
Personalizing your experience and content recommendations
Analyzing usage patterns to improve our platform
Detecting and preventing fraud, abuse, and security incidents
Complying with legal obligations
Conducting research and development

Legal Basis for Processing

We process your information based on:

Contract performance: to provide services you have requested
Legitimate interests: to improve services and maintain security
Consent: when you have provided explicit permission
Legal obligations: to comply with applicable laws and regulations

How We Share Your Information

With Other Users

Certain information is visible to other participants:

Profile information (name, profile picture, professional details)
Webinar participation (attendance, questions asked publicly)
User-generated content shared in public forums

With Service Providers

We share information with trusted third-party service providers who assist us:

Cloud hosting and infrastructure providers
Payment processing services
Email and communication platforms
Analytics and performance monitoring tools
Customer support services

With Webinar Hosts and Organizers

When you register for or attend webinars, we share relevant information with hosts and organizers, including registration details, attendance records, and engagement metrics.

For Legal Reasons

We may disclose information when required by law or to:

Comply with legal processes or government requests
Enforce our terms and policies
Protect rights, property, or safety
Prevent fraud or security threats

Business Transfers

In connection with mergers, acquisitions, or asset sales, your information may be transferred to the acquiring entity.

Data Retention

We retain your information for as long as necessary to:

Provide ongoing services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

Account information is retained while your account is active. After deletion, certain information may be retained in backup systems for a limited period. Usage data and analytics are typically retained for 24 months.

Your Rights and Choices

Access and Correction

You may access and update your account information through your profile settings.

Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

Deletion

You may request deletion of your account and associated personal data. Some information may be retained as required by law or legitimate business purposes.

Marketing Communications

You may opt out of promotional emails by using the unsubscribe link or adjusting your communication preferences.

Cookies

You may control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

Do Not Track

Our platform does not currently respond to Do Not Track signals.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain session authentication
Remember preferences and settings
Analyze platform usage and performance
Deliver personalized content and recommendations
Measure advertising effectiveness

Types of cookies we use:

Essential cookies: necessary for platform operation
Functional cookies: enable enhanced features
Analytics cookies: help us understand usage patterns
Advertising cookies: support targeted marketing

Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and monitoring
Employee training on data protection
Incident response procedures

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:

Email notification to your registered address
Prominent notice on our platform
Update to the "Last Updated" date

Continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Paxuromite
Lorong Abu Siti
10400 George Town, Pulau Pinang
Malaysia

Email: info@Paxuromite.pro
Phone: +60 89 240 500

Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at: info@Paxuromite.pro

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.

This Privacy Policy is effective as of the date indicated above and applies to all users of our platform and services.